Terms of Service

Last updated: 14 August 2026. Please read these terms carefully. By using Lawclear you agree to them.

The platform is operated by 法通（香港）有限公司 (referred to below as "Lawclear" or "we"), a company registered in Hong Kong with its address at [公司地址]. Lawclear is a technology platform and connection hub: we gather information relating to legal issues and match and connect clients with legal professionals in Hong Kong.

We are not a law firm, we do not practise law, and nothing on the platform — including AI output — is legal advice or creates a lawyer-client relationship with us. Using the platform means you accept these terms and our Privacy Policy.

Client — an individual or business seeking to resolve a legal issue. Solicitors and legal assistants — once the Law Society of Hong Kong has verified their professional credentials and they have become a member of the platform, they can receive matched clients and provide the legal services that follow. Barrister — once the Hong Kong Bar Association has verified their professional credentials and they have become a member of the platform, they can accept instructions from a successfully matched solicitor; a client may not instruct a barrister directly. Promoter — someone who introduces new members to the platform and may earn a share of our software fees.

You should provide accurate and complete information, and keep your contact details and the device you use secure. You can sign in with a one-time code sent to your WhatsApp or email (a password you have set may also be used). A member account is activated only after the platform has verified it against the registers of the Law Society of Hong Kong or the Hong Kong Bar Association. Where an account breaches these terms or the law, the platform may suspend or permanently terminate it.

The platform helps organise the case details you describe, and matches and connects you with a verified legal professional. Your engagement, however, is purely a direct agreement between you and that legal professional; the platform is not a party to that engagement and does not represent either side. When a solicitor or barrister gives you legal advice, legal professional privilege applies to it — but that advice has nothing to do with the platform.

After you first report a case, legal professionals can see only an anonymised summary of it. Once you have been matched and a connection is established, your case is unlocked and the professional may then view the full details you provided. Please make sure what you provide is accurate, so that the professional can assess it properly.

Every member the platform verifies and accepts pays a membership fee (which covers the platform’s operating, software, marketing and related costs). Service fees arising where a client instructs a solicitor, or a solicitor refers the matter to a barrister, are agreed and collected between the parties concerned themselves — the platform never takes any financial interest from them.

Promoters earn a share of our software fees when a member they introduce subscribes — never a share of any legal fee, and never a payment for introducing a client or a case. Commission may be clawed back on refund or chargeback, is subject to anti-abuse checks, and may be withheld or adjusted where terms are breached. Rates and payout terms are shown in the promoter portal.

Clients pay nothing to use the platform. Members who have been verified and approved pay their membership fees in Hong Kong dollars through the platform’s payment processor.

Answers obtained through an AI interview and documents it generates are preliminary information tools only; they may be skewed or incomplete, and speech-to-text may not be entirely accurate. Please check the text shown to you carefully. You must not treat AI output as legal advice or rely on it — it should be reviewed by a qualified professional.

You must not post unlawful, misleading, infringing or abusive content; impersonate anyone; attempt to circumvent the platform’s mechanisms (for example, inducing someone to make contact off-platform in order to avoid the rules); or scrape data, reverse-engineer or interfere with how the platform runs. Where a breach is found, the platform may remove the content concerned and suspend the account.

The platform’s software and branding are owned by Lawclear or its licensors. You keep ownership of the content you submit, and at the same time grant the platform a licence allowing us to store and process that content as necessary to operate the platform and provide the service.

The platform provides its matching service on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no warranty of any kind, express or implied, including but not limited to: that a match will be obtained, that any particular outcome will be achieved, that AI output is entirely accurate, or that the service will be uninterrupted or wholly free of error.

To the maximum extent permitted by law, the platform is not responsible for any of the following: the acts or omissions of any member; any legal information or AI output a user relies on; the conduct of third-party service providers; or any direct, indirect, incidental or consequential loss.

You understand and agree that where any claim, loss or cost (including reasonable legal costs) arises from your breach of these terms, from the content you submit, or from your misuse of the platform, you will indemnify the platform in full.

The platform may change, suspend or withdraw the platform service or these terms at any time; where a change is material, we will notify you by appropriate means. If you continue to use the platform, you are taken to accept all updated terms. You may also stop using the platform and close your account at any time.

These terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong have exclusive jurisdiction. If any part of these terms is held unenforceable, the remainder continues in effect; our failure to exercise a right does not constitute a waiver of it. You may not assign any right or obligation under these terms without the platform’s prior written consent. For any enquiry, please contact info@lawclear.ai.